Refund and Returns Policy

Return Eligibility

Returns are accepted only if the software or product has a technical issue or defect. Customers should contact our support team as soon as the problem is identified.

Return Period

Requests for returns or issue reporting should be made within the applicable warranty period.

Non-Returnable Items

Returns or refunds are not available for products that are functioning correctly, have been misused, or where the issue is not related to a software defect.

Refund Processing

If a refund is approved after review, it will be processed within 5–10 business days using the original payment method, where applicable.

Exchange Policy

Eligible products may be exchanged within 1 month from the date of purchase if they meet the return requirements.

Warranty

All eligible products are covered by a 1-year warranty against software-related defects.

Warranty Claim Process

To submit a warranty claim, please contact our customer support team with your order details and a description of the issue. Our team will review your request and provide further instructions if the claim qualifies under the warranty terms.